· Finacle techno-functional support.
· Problem analysis and impact analysis of the issues reported.
· Simulate the issue, troubleshoot the problem, data correction and root cause analysis.
· Finalize workaround / approach for issue resolution.
· Test fix / work around / solution for an issue and provide explanation to Bank’s team.
· Providing simple SQL extracts on need basis.
· Data correction of any kind.
· Provide support to Bank’s team to move the fixes to production environment.
· Providing support to Bank’s team for services monitoring/infrastructure.
· Co-ordinate with the offshore L3 team for product fixes.
· Provide support for any issues during EOD execution.
· Managing UAT environment (Non-Prod) and keep it up to date for regular testing purpose.
· All the standard procedures and controls are documented for audit requirements
· Simulate EOM / EOQ / EOY in UAT before the actual run to anticipate the issues
during the actual run.
Kindly share cv to : email@example.com
|Job Category||Software Engineer|